Tag Archives: business

My del.icio.us bookmarks for January 12th through January 16th

  • Apple introduces new Apple TV software, lowers hardware pricing – Now potentially more useful with the movie rentals. But where is the price drop in the UK?!
  • Dell tells customer ‘Mac is good option’ – “Now, it’s possible that the techie was referring to a 1970s rock band, or to an item of waterproof clothing. But we can’t help concluding that he was indeed talking about Apple’s operating system.”
  • Steve Jobs gets cohesive – Some cool stuff from Apple at the MacExpo. I think the Time Capsule is going to be on my shopping list when it ships next month. The movie rentals (when they get to the UK) look interesting but they really need to build their catalogue!
  • How to recognise a good programmer – Great discussion on recognising great developers. The problem would seem to be finding them! Most recruiters just pattern match on CVs which tends to favour the “career” developer.

My del.icio.us bookmarks for January 8th through January 11th

  • Behind bars – Looks like another fascinating documentary by Louis Theroux.
  • Music lessons – Why the music industry as it’s currently structured is dying.
  • “You Don’t Understand Our Audience” – The whole spiel by Justin Long in Die Hard 4.0 about the media cynically manipulating audiences is much closer to the truth than most people would like to admit…

Joel On Software

Let’s cut to the chase: if you’ve read and enjoyed any of Joel Spolsky’s ramblings on the web you’ll like this book. Skip the rest of this review and just go buy it.

For the benefit of those that have not heard of him, who is this Joel chap and what is the book and his normal prose about? The “About the Author” section describes him as an industry veteran that writes an “anti-Dilbert manifesto” on his website. I can’t think of a better description, which is why I have shamelessly copied it rather than finding my own phrase…

He writes about software development at every level from bashing out code right through to strategy and he applies the same degree of pragmatism, common-sense and humour to every subject he covers.

The book is split into four sections and an appendix. In the first he talks about “the practise of programming,” which is the low level stuff. He starts with choosing a programming language (or, at least, why it’s probably not as important as you might think), moves on to the now almost classic “Joel Test” (Google it if you’re in any doubt how influential it has become), moves onto functional specs, schedules and the like.

Section two is all about managing developers. Personally, I think this is the part that he really excels at. Indeed, the best bits of the other sections are actually about the higher level stuff. One of the highlights is about what he calls “leaky abstractions,” basically that clever things that try to hide their underlying details tend to fall down in unpredictable ways. Ever got confused about the way a string class works in C++? This is the chapter for you!

The penultimate section is a random collection of articles, including his thoughts on the 80/20 myth, various business models and open source. I particularly like the piece on getting things done when you have no authority to do anything officially. Most books assume that you just need to learn what the right thing to do is, so it’s refreshing to find a book that deals in Real Life!

The final section is less relevant to someone like myself with a Unix background (and interest). There are three pieces on Microsoft’s .NET architecture. Nevertheless, I did read them and thought that he had some interesting things to say.

There is also an appendix, which is a “best of” collection of questions from the “Ask Joel” section on his website. This is perhaps the weakest section in the book and, although entertaining, most of the good advice in this section has already been expressed more clearly in earlier sections.

You can probably see by that I was impressed. It was an easy book to read — something that a lot of technical writers forget about — and even when I disagreed with certain things I could at least see where he was coming from.

The facts

Author: Joel Spolsky

Cost: $24.99

ISBN: 1-59059-389-8.

Buy from Amazon.co.uk.

Extreme Programming Explained

Introduction

Naturally the key selling point of Extreme Programming — reduced risk and increased fun — appeal to me. I’ve worked on many projects that were either risky, no fun or both and any way to improve that would be a good idea.

However, most of the successful projects were run using fairly heavy-weight methodologies, CMM or ISO accredited, for example. Extreme Programming promises to deliver the benefits while still being simple. I was sceptical. This sounds a little too close to one of Fred Brookes Silver Bullets.

How does it work?

Extreme Programming sounds too simple to ever work. None of its components are new or especially controversial, some are even very common throughout the industry. What’s new is their application together. The key is that the strengths of one part paper over the weaknesses of others.

I won’t detail all the bits — that’s what the book is for — but there are a couple of things I want to talk about.

The one thing that came through in all other reviews of the book was the pair programming aspect. The idea is that whenever writing code, there are always two people sat at the computer. This sounds very wasteful of resources but is based on some very sound theories: reviewing code is good and sharing knowledge around the team reduces the dependency on any one person. XP takes it to the extreme (hence the name) by having, in effect, every line of code being reviewed by two people all the time.

I can certainly see the benefits, but I can imagine a client being very suspicious when you suddenly have two people appearing to do a job you previously only had one doing. He also proposes using a utilisation metric which documents that people are actually not doing genuinely productive work all the time.

Anyone that writes software will immediately recognise that a lot of time is spent helping colleagues, in design or review meetings and any number of other things that are not directly and visibly related to increasing the functionality of a program. Making it more visible sounds like a much harder “sell” than is suggested in the book.

Is it easy to understand?

Brock is clearly very enthusiastic about his methodology and this shows in his prose, which is clear, friendly and concise. It’s sensibly organised and it usually answers questions you’re thinking of in just the right place.

However, it only does all that if you remember what the book is trying to explain. It’s trying to explain Extreme Programming not how to implement it effectively. I had a little difficulty seeing how you could automate tests in some environments. We tried and failed with Oracle Forms (or whatever it’s called this week) for example. I don’t disagree with the principle, but there are some definite technical barriers that are not even acknowledged.

I’m not sure that the distinction between describing what XP is and how to implement it is a good one. It sounds like an excuse to sell two books when only one would suffice. Why would anyone be interested in learning the theory but not the practice of a simple methodology?

Disadvantages

Beck does not claim that Extreme Programming works in all circumstances. There’s an entire (albeit short) chapter on it, which is quite refreshing. Most people would claim that their baby was ideal in all circumstances!

I only thought of a couple of other problems that are not addressed, although neither are necessarily any more of a problem with XP than with other methodologies. (However, they are areas that are claimed to be addressed.)

Documentation is never kept up to date anyway, and in XP there is a much greater chance of at least one person knowing how it works. Couple that with a full set of tests, the ‘business’ person being on the team right from the start and, well, what’s my problem?

The problem is identified in Death March. Who are the stake holders on the project? Is it your team-member (the end user)? Is it their manager, who might want a bunch of reports? Is it the CTO who doesn’t actually care what the system does and just wants a success of some kind in order to get promoted?! The book and the Extreme Programming approach treat the problem of requirements as something that is eventually known and is fix-able given close enough interaction with the users. I wish that were true.

Beck might suggest that this ‘unknown’ is just another form of change than can be managed in the normal manner, but my guess would be that the magnitude of changes required by people that don’t have day-to-today access to the team would be too big and would break the process.)

Or perhaps this is just a size issue. With a system, with a small number of well-defined users there’s no reason it couldn’t work.

Conclusion

I think my initial and immediate dislike of XP stemmed from the fact that most of the projects I’ve ever worked on have fallen into the “won’t work” camp. Now that I understand its background I can appreciate it much more.

And it’s only fair to note that this appreciation comes solely from the book. It’s worth reading even if you don’t plan on implementing Extreme Programming.

The facts

Author: Kent Beck

Cost: $29.95

ISBN: 0-201-61641-6

Free Software HOWTO

v1.2, 17 January 2001

With the current Linux trend towards multi-million dollar IPO’s and “Open Source” software, much of the emphasis of “free” software has been lost leaving people new to the fold confused and not completely understanding all the implications. This HOWTO will, hopefully, reduce some of that confusion.

Introduction

What’s in here?

This document talks in non-technical terms about free software, what it means and why you should care about more than just the cost of your software.

Who is this HOWTO for?

People that have been hacking for years will already be fully au fait with the content of this document. Or at least you should be!

The Free Software HOWTO is aimed at people new to Linux, Open Source or free software.

New versions of this document

The official home of this HOWTO is here. You will always find the most up to date version here.

Disclaimer

You get what you pay for. I offer no warranty of any kind, implied or otherwise. I’ll help you where I can but legally you’re on your own.

Credits and Thanks

I welcome any constructive feedback on this HOWTO and any general software licencing issues, although my opinions are just that: a subjective view. You should understand what each licence means before committing to one for your own software or documentation..

Licence

This document is copyright 2000, 2001 Stephen Darlington. You may use, disseminate and reproduce it freely, provided you:

  • Do not omit or alter this copyright notice.
  • Do not omit or alter the version number and date.
  • Do not omit or alter the document’s pointer to the current WWW version.
  • Clearly mark any condensed, altered or versions as such.

These restrictions are intended to protect potential readers from stale or mangled versions. If you think you have a good case for an exception, ask me.

(This copyright notice has been lifted from Eric Raymond’s Distribution HOWTO.)

Overview

Introduction

Until now, you’ve probably never given much thought to software licences. No-one can blame you. They’re usually pages and pages of legalese telling you what you can and can’t do with the CD you just bought. If you actually sat down and read it all, you would probably never agree to it!

Licences, however, are at the heart of what free or open-source software is all about. Let’s take a look at a number of very broad categories of licence.

Commercial software

The first type is the commercial licence, like the one that Microsoft or Lotus might insist you agree with before using their software. The basic premise is that you don’t own the software, you have an agreement with the author that allows you to use it within certain guidelines. As the copyright owner, they can impose whatever restrictions they want. Common conditions include limits on the number of concurrent users, number of copies, and what you can use it for (for example, “non-commercial use” or a ban on reverse engineering).

The emphasis is what you can’t do, and all the power is in their court!

One thing to note, and this will become more relevant later on, is that none of this relates to the cost of the software (or, more properly, the licence). You can get commercial software, such as Microsoft Internet Explorer, for no cost and still be forced to abide by the publishers conditions.

Shareware

The next kind of software, shareware, is sometimes called free, although as we shall see, that’s not correct.

Shareware was started in the early eighties by Jim Button when a few of his friends started passing round some software he’d written and he started getting phone calls asking for support. Eventually he added a request for $10 to the startup screen and shareware was born.

In short, shareware authors allow you to try out their software for free but request payment for continued use. Many of the same restrictions as for commercial software remain, including the limitations on reverse engineering, concurrent use of the full version, etc, stand. Additionally, the “free” downloads are often broken in some way, perhaps limited functionality or splash screens.

Interestingly, Linus Torvalds describes shareware as combining “the worst of commercial software (no source) with the worst of free software (no finishing touches).”

Public Domain software

All the licences we’ve seen until now have been designed to reduce people’s ability to do what they want with the software.

At the opposite extreme is public domain software. This is software that has no copyright and, therefore, no restrictions on its use. You can copy it onto as many machines as you like, reverse engineer it, make modifications and distribute it as you feel fit.

This is the first kind of software that we’re come across that can rightly be called “free.”

Normally, whenever you write something you automatically own the copyright, even if you don’t add an explicit copyright message. For public domain software, the author throws away these rights allowing everybody to do what they like with the software.

Unfortunately, “anything” also includes selling it. Imagine spending a huge amount of time producing your masterpiece, giving it away and then finding that someone else was able to sell it and make their fortune with all your hard work! Worse, people don’t even have to give you credit for your work; they can legally take it, replace their name with yours and distribute it.

This might be why there isn’t a huge amount on public domain software.

At this point it might be worth looking back at free commercial software. Both public domain software and a free piece of commercial software cost the same, but the freedom you’re given to use it varies. A common phrase you hear with free software is “think free speech not free beer.” The difference between public domain and commercial software show the opposite extremes.

Free software

By now it should be clear that there are many different kinds of free software and not all are equal. The version of free that this section relates to is the one promoted by Richard Stallman of the Free Software Foundation.

But first, a little history.

The Free Software Foundation was formed in 1984 when a printer manufacturer refused to give Richard Stallman the source code (the computer instructions required to make a program). It had been leading up to this for some time — the increasing number of non-disclosure agreements, new software that banned sharing of information, etc. — and the printer manufacturer was just the straw that broke the camels back.

Stallman decided that he could not, in clear conscience, sign a non-disclosure agreement or work with a company that restricted his ability to share information. While most people would have given up at this point and gone to work, for obscene amounts of money, for a big company writing proprietary software, Stallman stuck by his principles and decided to make his own operating system, free of the constraints of commercial systems.

The process leading up to this is documented in more detail in Steven Levy’s excellent ‘Hackers.’ You’ll note that Levy calls Stallman ‘the last real hacker.’ Happily he was wrong, otherwise you wouldn’t be reading this!

As we can tell from the background, “free,” in this context, relates not to the initial cost but to freedom. Stallman was unwilling to surrender the right to make modifications or improvements to any software he used — and to do this you need the source code.

This may sound just like public domain software up to this point. The difference is that there are clauses in the licence that attempt to keep the software free no matter what changes are made. The most famous free software, Linux, uses the most famous free software licence, the GNU General Public Licence. It is sometimes also called Copyleft, as it very cleverly uses the current copyright laws to do the exact opposite of its original mandate.

The way it does this is by insisting that the code and anything derived from it is also released with the GPL licence. In some senses it is ‘viral’ in nature and it is this that is central to many people’s objections.

Also, it’s worth noting that the word ‘derived’ is a little too vague. Does a library linked to a GPL’d program need to be GPL’d also? Does a program running on a free operating system need to be GPL’d?

There’s no clear, obvious answer for either of these with the current version of the GPL. The new version (3) is intended to fix some of these shortcomings, but it’s viral nature will remain.

Open Source software

Open Source software is, in many ways, exactly the same as free software, despite what Richard Stallman says!

It was started in 1997 by Eric Raymond and Bruce Perens as a response to the increasing confusion over the use of the word “free” in relation to software. (Confusion that has continued, or I wouldn’t be writing this document!)

In essence, Open Source is a marketing or PR exercise to make free software more acceptable, more understood by the general public and the big corporates that, until that point, were comforted by the money they had to pay to get commercial software.

Like “free” software, the “Open Source” trade-mark does not mandate a single licence. (Freedom of choice is important, even when it comes to giving away software!) Technically any licence that meets all the requirements in the Open Source Definition can be termed Open Source. These, in summary, are no restrictions on the use of the software, access to the source code and the freedom to make modifications and distribute them.

The two most famous are the Berkeley System Distribution (BSD) Licence, which allows distribution without the source code, and the GNU General Public Licence, although there are many more.

The Sun Community Source Licence, for example, is not compliant because Sun Microsystems demand a fee for any commercial distribution and insists that derivations are still compatible in some arbitrary ways. (This is not intended to single out the SCSL as being particularly bad. However, the fact that it purports to be “open” when it isn’t is a disturbing trend.)

The implications

Overview

Free software has already had a significant effect on the computer industry. Free software is behind most of the critical parts of the Internet, it was used (unsuccessfully) as part of the defense in the Microsoft anti-trust trial and the spate of recent IPO’s has shown that there’s money too.

Unless you bought some shares, this all appears to be affecting other people. There is an impact, however.

I just use software, how does this all affect me?

It’s tempting to think that, if you’re not a ‘techie’ or a hacker, the difference between free commercial, public domain and Open Source software is minimal. But that’s not true, even as a user the difference affects you because the development of the software is affected.

I’ll outline a plausible scenario as an example.

Company X designs and releases a fantastic piece of software. It’s commercial software, but the publisher seems receptive to new ideas, indeed versions 1.1 and 2.0 are exactly what you were looking for and the upgrade costs were reasonable.

At this point any number of things can happen. Perhaps you find a bug in it, one critical to your business. But the publisher offers no warranty for the software and say they are not sure whether they will fix it. (Note that just because you paid for the software, you do not necessarily get better service or a guarantee of any kind. According to the licence, you can’t sue Company X if the software is not fit for the purpose it was sold for.)

Or maybe they go out of business. Or perhaps they start competing with your company and won’t sell you the next version. Or perhaps the features you want are not in the new version. There are a huge number of ‘if’s and ‘maybe’s, all outside your control.

Basically, if you use commercial, close-source software you are at the whim of the publisher. If they do something you don’t like, tough.

However, if you’d used Open Source software you’d have access to the source code and could fix or upgrade the program as you saw fit. And if you couldn’t do it, there are many programmers willing to support the new versions or you could hire someone to do it for you. In summary, you have much more control over future development of the product.

You’ll note that none of the advantages here are strictly related to cost. I think that’s something that people tend to focus on too much, possible due to the “free software” title. However, there are still advantages.

But first we need to get away from the initial cost of the software as that’s normally a small percentage of the total cost. Instead, let’s think in terms of support costs. Once you’ve installed the software, what costs are there? An obvious cost is that of upgrades. Less obvious is lost productivity due to software failure and support charges from the manufacturer.

In the case of free software, there are no upgrade costs (other than the time and inconvenience of doing it, which also applies to commercial software). Free software is usually regarded as more reliable then commercial software — see Fuzz Revisited for more information. And the support charges are optional: you can either deal with it in-house or hire any one of a number of support organisations.

I’m a developer. How does this affect me?

As a developer, you’ll already know the benefits of being able to access the source code for a program. You can fix it, see how it works and integrate bits of it into your new program. (Using parts of another program, however, isn’t quite that simple and is dependent on the licence of the original software.)

A common problem developers see is the loss of their livelihood. If everyone gives away their software, how can anyone make money? It’s a fair question and there’s no single, correct answer.

Perhaps the most common answer is that most software is developed in-house and is not distributed. None of this development will be affected, so if you have that kind of job you can rely on your salary for a while yet!

If you work for a consultancy, almost all the revenue comes not from selling software but from “professional services,” i.e., they charge for developing the software rather than the licence to use it. Again your job is safe.

Then there’s shrink-wrapped software. The Free Software Foundation would say that it should be free. So if you listen to them and you work for Microsoft your job is in danger unless they diversify into services.

The Open Source people would say that there’s nothing wrong with shrink-wrapped software, but point out that there are advantages in releasing the source.

As you can probably see, the risk to your jobs is small and there are many benefits. At least that’s the way I see it and I work writing software!

Where can I read more?

The most obvious place to read more is at the GNU website, after all they started it all.

But there are alternatives. Other important web-sites are as follows:

  • Open Source. This is the ‘official’ Open Source page. There’s lots of interesting stuff here, including a more detailed discussion on the effect of free software on different people Microsoft’s Halloween documents, their unofficial response to the Linux threat.
  • Eric Raymond’s web-site. Eric has written much about Open Source software, with much more depth and style than I can muster!
  • Slashdot. There aren’t more ‘HOWTO’s here, but Slashdot is a community of people interested in Open Source software. The discussions sometimes get childish, but you can learn a lot!

There are also a few books published (at least partially) on the subject:

  • OpenSources. Voices from the Open Source Revolution.. This book talks about all aspects of the Open Source community, including licencing. The main reference is Bruce Perens essay.
  • The Cathedral and the Bazaar. Again, this book is about general Open Source issues, but it includes a discussion on some of the non-obvious implications of the licences, particularly the reason why just because you can, you don’t frequently get many versions of a piece of software.
  • Hackers Steven Levy talks about the early days of the hacker community, including a good piece on Richard Stallman.

Death March

Introduction

Perhaps more than any other engineering discipline (see Steve McConnell’s After The Gold Rush), software engineers work on projects that have no real chance of success. There are as many reasons why as there are projects, but if you want to be in with a chance of surviving such a ‘death march’ this could be the book for you.

Content

Edward Yourdon is a well known and well respected computer scientist, so what useful information can he give you in these circumstances? Surely you’re lumbered with the simple choice between putting up with it or resigning?

Well, no. The book explains that there are any number of things to do, and not just for the project stake-holders. There are things that just about anyone on the project — and indeed just outside the project — can do. And quitting is almost always one of the options he gives. I find this interesting because most books tend to argue that you can fix anything. Sometimes you just don’t have the authority to do anything that would make a significant enough change.

Of course, it’s a two-hundred page book, so it doesn’t just launch into this resign-or-fix discussion. First he talks about what a Death March project actually is, and then moves on to finding who the key players in the project are. These people are not always those that you think should be in charge! For example, the CEO’s golfing partner is often in a position of power and influence, although you won’t find them in the organisation chart. (I’ve seen these kind of dynamics in play, but I hadn’t really though about it in these terms.)

He then moves on to negotiating the best deal for you and your team in this bad situation. You may not be able to get your boss to accept a rational argument at the beginning (or even towards the end) of the project, but you should at least try. And these are the arguments to use!

Motivation, both from the various clients and in your own team, play an important role in the success or otherwise of the project, and are discussed in some detail. One vaguely controversial statement is that we all need to be involved in politics to some extent. I agree with the ‘why’ — even your boss may secretly want your project to fail — but I don’t know how. Many, maybe most, of the developers I know have absolutely no interest in politics and try to pretend that it doesn’t affect them!

The next two chapters talk about methodologies and tools, and their applicability to death march projects. The last chapter discusses integrating the death march into your companies culture (most of your projects are going to be like that anyway, so you may as well get used to it!).

Controvacy!

It’s not all good news, though. Some of the chapter on staff motivation is hard going (or at least would be for the people on your project). One of Yourdon’s correspondents suggests that, on a death march project, people should be putting in at least 60 hours a week! I know that some people do that, and that it is encouraged at some companies, but I really don’t think that people should be encouraged to do that on a regular basis. It’s only fair to say that Yourdon goes on to say that people working over 60 hours a week need to be watched closely, but by then the damage may already have been done.

Generally, however, the advice given is very pragmatic. I’d like to think that most of it was obvious, but it isn’t. This is the kind of information you probably realise only after years in the business.

Overall

I’m sure you can guess by now: I’m impressed. Most Computer Science books are not this sensible and are frequently based in research in university labs rather than commerce. In fact, I’m pretty certain that I’ve never seen a book that recommends that you resign in certain circumstances!

It’s not just the detail that makes this an important book. Yourdon backs up his assertions with examples and email’s from colleagues that discuss some of the options available.

If you work in IT, sooner or later you will end up working on a Death-March project. This book is just what you need to be able to tell what chance of success it has and whether you and your organisation will survive it. Highly recommended.

Details

ISBN: 0-13-014659-5

Price: $16.99

Buy this book from Amazon.com or Amazon.co.uk.