Here’s something I’ve seen a few times recently: a startup issues a patch for a critical issue seen by one of their large customers. The “enterprise,” however, takes a week to install and test it. Clearly, the startup concludes, if it takes a week to try a patch it can’t be that urgent or the staff are dumb, or, quite likely, both.

Separately, we all know that a big difference between a startup and an enterprise is process. So why do people suddenly get angry and start to lack empathy when that difference is exposed?

Matthew Syed’s “Bounce” [affiliate link] is a pop-science book that I borrowed from the library on a whim. It’s about the the “science of success” and starts with the idea that experts have at least 10 000 hours worth of experience in their field.

It’s… fine. I think I believed the thesis before I started but, while it was easy to read, I’m not sure how much it added.

The third chapter — about deliberate practice — almost had me for a minute, until I realised I’d seen it many times before. You see people at work who claim n years of experience but it doesn’t take long to understand that they just have the same year repeated over and over again; they didn’t grow or learn.

A few years ago we got an Amazon Fire tablet and I could almost copy and paste that review for the ninth generation unit [affiliate link].

My biggest complaint this time around is the battery life. It feels like it’s always in need of recharging. Almost everything else from last time is improved. It’s slightly smaller. The build quality is much better. It’s faster.

Having said that it’s still no iPad. While faster it still feels sluggish compared with Apple’s tablet, the screen is a lot worse and the software library is laughable by comparison. But, as before, it’s also a tenth of the price. As an almost disposable consumption device, I have few complaints.

I failed.

By half a book! I missed my goal of twelve books in 2019 by a few hundred pages¹.

In my defence, “Guns, Germs and Steel²” is very long but the real culprit (like the previous year) is my lack of a commute. Not that I’m sick of working from home yet but that was my reading time and now I just don’t have a time that I consistently set aside.

I should have believed the reviews. This is not a good book [affiliate link]. A few light sniggers and that’s about all.

The conceit is that Tony Hawks, writer and comedian, gets fan mail for Tony Hawk, celebrity skateboarder. He writes back.

I’ve loved many of Hawks past books but, despite only paying 99p for this one, I still feel like I overpaid for it.

It’s been fascinating watching Ben Elton grow as a writer. I read his first book, Stark, when it first came out. It was political and funny, as you might expect for a stand up comedian. It wasn’t terribly well written, though.

Next came Gridlocked, which was better written but not as funny.

I’d argue that he finally hit his stride with Popcorn, which was a real page-turner, with structure and humour and it was well written.

When I see a company that has an “innovation team” or a “chief innovation officer” I immediately understand that it’s not the kind of company I want to work for.

Innovation isn’t found in a particular team, person or department. It’s your culture.

If you need a special team outside the normal management structure to innovate, what does that say?

It’s dark and starting to get a little cold so I don’t feel like wandering around for too long. I manage to find somewhere open on a square near a tram stop.

The restaurant is pleasantly busy. There’s a family and a few couples. There are also three men, other than me, dining alone.

If you read my thoughts on the first book in the Kestrel series, “Changer” you’ll have a good idea of my thinking about the second, “Toll” [affiliate link].

It’s an entertaining, light read. I think that’s the intention, so I don’t mean that as a back-handed compliment.

Compared with last time, the MacGuffin didn’t bother me as much. What jarred were the constant info-dumps.

“[Barcelona is] the sixth most populous urban area in the European Union. Within Spain, it is second only to Madrid. But globally, it does not appear in the first ninety.”

Jared Diamond’s door-stop of a book [affiliate link] has been on my to-read list for quite some time. Maybe not quite since it was released over twenty years ago but probably not far from it.

The gist is pretty much there in the title: in the last 13,000 years, the most successful societies used guns, germs and steel to conquer others. Why, for example, was it Europeans who had world-wide empires rather than Africans or Americans or Chinese?