A common refrain is that computers are too complicated for ordinary people to use. Yet mostly when I see people sat with a notebook on their lap I don’t see frustration. The confusion tends to come when something doesn’t work as expected. Naturally bad design plays a big part in this but the biggest stumbling block comes when a dialog box like this pops up:

There’s this feeling in the Mac community that you should avoid the first iteration of any new Apple product. Yet back at the beginning of this decade I went out and foolishly put £350 down on a first generation iPod. Sure, it looks clunky now. It’s bigger and lower capacity than the current revisions, has a monochrome screen and the scroll-wheel actually rotates. But for a version one product it was remarkably well rounded.

In a previous post about Internet Service Providers I hinted that their current business model — where it’s possible to download as much as you like when you like — was unsustainable. Since I’ve had a few people asking me about that I thought I’d dig into the subject.

The first question that we need to ask before we get any further is, What does your ISP do? This may look like a silly question at first glance but exactly what data they pass where is the key to understanding how they make (and lose) money.

Daniel Jalkut in his recent blog discusses a generally positive review of a useful Mac utility that closes with the suggestion that it “should be free.” The crux of his piece seems to be:

In short, if the product were free as in charity, would the product even exist, and be good enough to mention on MacBreak Weekly, where Leo could wish that it was free?

People have different motivations for making good software¹ but I think it’s fair to say that the most polished software usually has some form of income stream, whether that’s a licence fee, banner adverts or something less direct.

• Everything you ever wanted to know about “Rickrolling”… – The man who sang “Never gonna give you up,” the classic Stock-Aitken-Waterman pop song, makes an unexpected come back. (What’s wrong with Debbie Gibson by the way?!)
• Lies and Statistics – Most people in Britain believe that Jesus rose from the dead. Or do they…?
• Our Bad. Wired Had Some Tips For Apple — We Were Wrong. – Fascinating to see how much things have changed in the last ten years.

One of the big technology debates in the US goes by the thrilling title of “Net Neutrality.” In the UK we seem to have skipped this part of the debate and moved on to the next, all without many consumers even knowing that anything has changed. As we’ll see, this does not work out well for many end-users and exposes hypocrisy and dishonesty on the part of the Internet Service Providers (ISPs).

So Microsoft is trying to buy Yahoo. I’ll leave the detailed analysis to people better qualified than myself but I thought that I could add a little perspective simply by looking back and remembering something that happened less than ten years ago.

As you can no doubt guess from the title, the event that springs to my mind is the merger of HP and Compaq. The main problem with HPaq at the time was that merging HP’s loss-making PC business with Compaq’s loss-making PC business just wasn’t a good idea. Fiorina pushed the whole MBA line of thinking: being the biggest player will allow greater economies of scale, lower prices and more profit. Unfortunately, two big losses merged tends to make a big loss also, albeit perhaps smaller than the old combined total¹.

When was the last time that you came across a printer with only a parallel port? Have you ever used one of those two serial ports on the back of your PC?

Personally I don’t think I’ve used a parallel port for over five years and I don’t recall ever having used a serial port despite using computers for over twenty years. So why do many PC manufacturers still include them on new PCs? Would they not be better using the same space for more USB ports, a Firewire socket or even to save a few pounds by simply not including it?

I just read Daniel Eran Dilger’s “Winter 2007 Buyer?s Guide: Microsoft Zune 8 vs iPod Nano” but I felt that it was missing something very important for readers outside the United States.

So to fill that void here is my attempt. I have not actually used any of the new Zunes or iPods but I don’t necessarily feel that this has any material impact on the final result¹.

I just realised that the story of my Belkin Wi-Fi Phone for Skype lacks any form of closure. But before we get there, let’s start with a quick recap in case you didn’t read the original review or its follow-up.

Last year, after realising that we had spent over £30 in a quarter on line rental but less than 50p on phone calls, we decided to get rid of our land-line and rely only on broadband and VoIP technology. After some thought we went for Skype and a physical handset that connected to our wireless access point. This seemed like a great solution as leaving a computer switched on 24/7 just so we could recieve calls on our SkypeIn number didn’t appeal.